Please contact us first if there are any issues so we can resolve it.
Returned product may be subjected to a restocking fee. All parts must be returned in original condition and packaging.
All items must be returned within 30 days of the invoice date. Make sure to cover any existing shipping labels when attaching the return label to avoid delays.
Please allow 2 business days once the return tracking shows delivered to inspect the part and process your return. Refund timing after the return is processed depends on the payment method and your financial institution.
For more information, you can find our full return policy here.
Shipping
Fast Shipping - U.S. 48 Continental
Please contact us first if there are any issues so we can resolve it. All items must be returned within 30 days of the invoice date.
We sell only brand new items. All products ship in original manufacturing packaging and are inspected for quality prior to shipment. Orders placed by 2 PM will usually ship same-day, and we will notify you should there be any issues.
We ship our products through Fedex. We are happy to accommodate any requests to use a different shipping service.
Products may ship from separate warehouses depending on their availability. You may receive messages to confirm vehicle fitment on certain products you've purchased to prevent the hassle of return shipping. Any information requested is used only to verify parts fitment and is not given away to third parties.
Please double-check your address when ordering, we will make attempts to correct address when requested but can not change shipment destination once your package leaves our warehouse.
For more details, you can find our full shipping information here.
To ensure that the ordering process is as efficient and accurate as possible, make sure you have the Vehicle Identification Number (VIN#) of the vehicle you are inquiring about. This lets us determine the year, make, model, and other attributes of your vehicle.
Knowing this information allows us to find the exact product you are looking for. This also applies to the part’s OEM number.
When an order is received, it is processed, inspected, prepared, and shipped from our warehouse within 1-Business Day. In most cases, we offer same-day handling time.
With multiple warehouses within the U.S., we can ship anywhere in the world! Most shipments within the continental United States arrive within 2 business days.
All Parts Nation products come with a 1-year warranty against manufacturer defects. You can visit our warranty page or contact us for additional information about our warranty claim process.
Please do not hesitate to contact us if you have any questions about fitments for your vehicle before purchasing. Just provide us your VIN# or your vehicle's year, make, and model, and we can help you match the part to your vehicle!
If in the event the part you ordered is incorrect, you can find instructions on returning the part located on our Returns policy page.